At 365org, we believe that gaming should always be a source of entertainment — never a source of stress, financial hardship, or harm. We are committed to providing every Filipino player with the tools, information, and support they need to keep their gaming experience safe, enjoyable, and within their personal limits.
This page outlines our responsible gaming policies, the practical tools available in your 365org account, and guidance on where to seek help if gambling ever stops feeling fun.
Play Within Your Means
Set limits. Take breaks. Reach out when you need help. 365org is here for you — every step of the way.
✦ O U R P R O M I S E ✦
365org takes responsible gaming seriously. These are the six pillars of our player protection programme — built specifically for the Philippine market and aligned with PAGCOR regulatory standards.
Under Philippine law and PAGCOR regulations, casino-style gambling is restricted to individuals aged 21 years and above. 365org enforces this through mandatory KYC verification for all new accounts. Any account found to belong to a minor is immediately closed and all funds are returned or forfeited in accordance with applicable rules.
Every 365org player can set daily, weekly, or monthly deposit limits and loss limits directly from their account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period to prevent impulsive decisions during a gaming session.
Losing track of time is one of the most common signs of problematic gambling. 365org lets you set session time reminders and hard session limits. When your session limit is reached, you will be automatically logged out and cannot log back in until the session window resets — keeping you in control of how long you play.
If you feel you need a short break from gaming, 365org offers cooling-off periods ranging from 24 hours to 30 days. During a cooling-off period, your account remains open but you cannot deposit or place bets. This tool is ideal for players who want a temporary pause without permanently closing their account.
For players who need a longer break or believe their gambling has become problematic, 365org offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. During self-exclusion, your account is fully suspended and you will not receive any promotional communications from 365org. Self-exclusion cannot be reversed before the chosen period expires.
Our support team is available around the clock via live chat. If you or someone you know is struggling with gambling-related issues, our agents are trained to listen without judgment and to connect you with appropriate support resources available in the Philippines. You are never alone in this.
✦ T A K E C O N T R O L ✦
All responsible gaming tools are accessible directly from your 365org account settings. No need to contact support — you can activate any of these tools yourself, at any time.
Cap how much you can deposit per day, week, or month. Limits take effect immediately. Increases require a 24-hour waiting period.
Set a maximum amount you are comfortable losing within a defined period. Once reached, further bets are blocked until the period resets.
Define how long each gaming session can last. You will receive a notification when your limit is approaching, and be automatically logged out when it is reached.
Enable periodic pop-up reminders showing how long you have been playing and how much you have wagered during the current session.
Take a short break of 24 hours up to 30 days. Your account stays open but deposits and bets are blocked for the duration you choose.
Fully suspend your account for 6 months, 1 year, 3 years, or permanently. Cannot be reversed before the chosen period ends.
✦ K N O W T H E S I G N S ✦
Responsible gaming starts with honest self-reflection. Ask yourself the following questions. If you answer "yes" to two or more, it may be time to use one of the player protection tools available in your 365org account — or to reach out for support.
Remember: recognising a problem early is a sign of strength, not weakness. Many players across Manila, Cebu, Davao, and across the Philippines have successfully regained control of their gaming habits with the right support.
If you answered "yes" to two or more of these questions, we encourage you to activate a deposit limit, cooling-off period, or self-exclusion from your 365org account settings, or contact our support team via live chat for a confidential conversation.
Do you find yourself spending more money on gambling than you originally planned, even when you set a budget beforehand?
Have you ever borrowed money, sold belongings, or used bill money to fund your gambling sessions?
Do you feel restless, irritable, or anxious when you are unable to gamble or when you try to cut back?
Have you tried to win back money you lost by gambling more — sometimes called "chasing losses"?
Has gambling caused conflict with your family, friends, or colleagues, or affected your work or studies?
Do you find it difficult to stop gambling once you have started, even when you intended to play for only a short time?
Gambling is a popular form of entertainment enjoyed by millions of Filipinos — from casual bingo nights in Quezon City to online slots played from Makati condos. For the vast majority of players, it remains exactly that: entertainment. But for a small percentage of people, gambling can develop into a compulsive behaviour that negatively affects their finances, relationships, and mental health.
Problem gambling is not a character flaw or a sign of weakness. It is a recognised behavioural condition that can affect anyone, regardless of age, income, or background. The good news is that it is treatable, and early intervention makes a significant difference.
At 365org, we take our responsibility seriously. Our platform is designed with responsible gaming built in — not bolted on as an afterthought. Every feature, from deposit limits to self-exclusion, is accessible without friction because we want players to use these tools before a problem develops, not only after.
Our responsible gaming programme is built around three principles: prevention, intervention, and support. Prevention means giving players the tools to stay in control from day one. Intervention means monitoring for signs of problematic behaviour and reaching out proactively. Support means connecting players with the right resources when they need help — whether that is a short cooling-off period or a referral to a professional counselling service.
We also train our customer support team — many of whom are based in the Philippines and understand the local context — to recognise the signs of problem gambling and to respond with empathy and practical guidance.
The minimum legal age for casino-style gambling in the Philippines is 21 years. This is not a guideline — it is a hard requirement enforced by PAGCOR and by 365org. Every player who registers a 365org account must complete identity verification before they can deposit or play. This process confirms both identity and age.
If we have any reason to suspect that an account holder may be under 21, the account is immediately suspended pending verification. Accounts confirmed to belong to minors are permanently closed, and any deposits are handled in accordance with applicable regulations.
We also encourage parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has registered on 365org, please contact our support team immediately via live chat.
365org operates within the PAGCOR regulatory framework, which includes responsible gaming requirements designed to protect Filipino players. PAGCOR's responsible gaming programme sets standards for player protection tools, staff training, and self-exclusion systems that all licensed operators must meet.
Players who wish to self-exclude across multiple PAGCOR-licensed platforms — not just 365org — are encouraged to explore the options available through PAGCOR's responsible gaming resources. Our support team can provide guidance on how to access these broader exclusion programmes.
One of the most important principles of responsible gaming is to only gamble with money you can afford to lose. Never use rent money, grocery budgets, or funds set aside for your family's needs to fund gambling. If you are experiencing financial difficulty, please seek help from a financial counsellor before continuing to play on 365org or any other platform.
✦ P L A Y R E S P O N S I B L Y ✦
Gaming at 365org should always feel good. Set your limits, use our tools, and play at a pace that works for you. When you are ready to play, we are ready to welcome you — responsibly.
🔞 21+ Only. Gambling is for entertainment purposes only. Play responsibly.